✨ Welcome to Illumin8 Events! ✨

1. What’s the real difference between full-service and day-of coordination? A: Full-service planning starts months ahead — we help you choose your venue, design the layout, manage vendors, and create a timeline. Day-of coordination only steps in during the final weeks and on event day, meaning you’re doing most of the work leading up. If you're short on time or want a cohesive design, full-service is the smart move. 2. Can we request a specific color theme that’s not in your inventory — like all red chairs? A: Yes — but expect a custom decor surcharge. Specialty items like red tables or gold thrones aren’t always rentable and may need to be purchased just for your event. We’re transparent about these costs up front and offer resale options to recoup value afterward. 3. What happens if the weather ruins our outdoor wedding? A: We always recommend a backup plan. For outdoor events, we coordinate a tent rental or venue shift (often indoors or to a partner hall) with 72-hour notice. Weather reschedules due to extreme conditions are covered under our Force Majeure policy — we work with you to avoid losing your investment. 4. Do you offer QR code systems for guests to find their tables or see the menu? A: Yes! We can create a custom QR system that links to your digital floor plan, guest table assignments, and even your wedding video or menu. It’s mobile-friendly and adds a modern touch — especially for large receptions or multicultural seating plans. 5. Will your team stay for the whole event? A: Depends on your package. Basic delivery includes setup and teardown only. If you book our full-service planning, fine dining, or DJ+lighting packages, we have staff on-site throughout the event to manage flow, guest needs, and technical systems. 6. Can we combine buffet service with plated appetizers or a family-style dinner? A: Absolutely. We mix service styles all the time based on your theme and guest count. For example: plated soup + buffet main + canapé dessert tower. We build service flow to match your vibe, not just follow a template. 7. What if a guest damages a rental item? A: Our rental policy includes a replacement clause. You’ll be billed at full market replacement cost for damaged or missing items. We also recommend adding our optional event damage coverage fee (usually $200–$300) to reduce out-of-pocket liability. 8. Do you offer Filipino wedding traditions or multicultural integration? A: Yes. We honor diverse traditions — from money dance customs to traditional Filipino menus (lechon, pancit, etc.). Let us know what’s important to your culture, and we��ll design around it. 9. Can we reuse the decor for the after-party or church ceremony? A: Yes — but you must book our transfer team. We’ll move items like arches, floral columns, or chairs between venues. There’s a separate transfer + reinstallation fee, and logistics depend on venue distance and timing. 10. What’s one mistake couples regret not budgeting for? A: Power & lighting. Many venues don’t have enough outlets or dimmers. DIY DJs or caterers blow breakers. We bring backup power, lighting rigs, and DMX controls so you don’t end up in the dark (literally) on your big day. Would you like this in accordion format for your website or a downloadable PDF handout for client consultations? I can also add icons or visuals if needed.